Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
Visit the CQI and IRCA website for all the information on how to join and grades of membership.
If your organisation does not yet have an ISMS but is considering doing so, you may want to deliver training to a number of employees, managers and stakeholders across the business.
You have several options, enabling you to choose the best fit for your time and budget.
You could join our public scheduled training courses, which run at locations across the UK and in our Virtual Classroom.
Alternatively we can run a dedicated session for your organisation alone, at a time and place to suit you. This could prove to be your most time- and cost-efficient option. If you would like to discuss dedicated training, please get in touch.
A wide range of government and private organisations have trained with us on the ISO 17025 Internal Auditor training course.
Organisations attending this course include police forces, government agencies, public health groups, fire and rescue, and many private organisations operating laboratories.
As a CQI Approved Training Partner, we are held to the highest level of account for our provision of training for ISO 9001:2015 internal auditors. We achieve the excellence required by working with expert tutors and delivering practical and interactive courses – both face-to-face and in our Virtual Classroom.
We are constantly refining our service in the light of delegate feedback. As the UK’s leading independent provider, we can also tailor training to fit the needs of individual customer organisations, including training at their choice of location.
We employ tutors who combine long-term experience in their areas of expertise with a proven ability to deliver complex subject matter in an engaging and helpful manner.
Past delegates have given positive feedback about their tutors, such as:
- ‘Tutor managed to hold our attention for the full course and got everyone to join in and contribute - no small achievement.’
- ‘The tutor was very knowledgeable and able to adapt the course materials to ensure that they delivered the best value for our company.’
- ‘The tutor really went above and beyond to make sure the course content was presented in the most professional way.’
- ‘I found the tutor easy to engage with and a team approach was always used. Any lack of knowledge on the subjects on my side had no effect on the learning.’
- ‘The tutor was very knowledgeable and was able to give a clear answer to any questions that were had throughout the course, as well as having extensive knowledge above what was on the slides alone.’
- ‘Excellent tutor – very clear, plenty of patience and had a wide knowledge.’
This course will give you the foundations for deciding whether you wish to implement a QMS and ISO 9001.
Not every organisation chooses to go on to apply for certification, and it is not mandatory. However in some industries you may find that customers require that your business is certified.
Past delegates have commented on the ability of our tutors to pack a great deal of content into this 1-day course, yet at a pace that allows delegates to digest and understand efficiently. Because the course is live and interactive, the tutors are available to answer questions, while the practical nature of the training reinforces what is being taught.
We can arrange this training course at a time and location to suit your organisation, either face-to-face or in our Virtual Classroom, through our dedicated training offering. Please contact our team on 0333 123 9001 to discuss how we can deliver this training to meet your requirements.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.