Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
Yes. Whether procurement is within your job role or you are joining the course to get a better understanding of how procurement works in your organisation, Bywater will send you a certificate of attendance once you have completed this 1-day course.
We run this 1-day course at venues across the UK and online in our global Virtual Classroom. It can also be delivered exclusively for your business on an in-company basis.
Bywater process mapping training is led by one of our expert tutors, who is available in real time to guide and answer questions as the course progresses. Because we limit class sizes, everyone gets the opportunity to be part of the discussion.
If you have already completed lead auditor training in another discipline, then you will meet the training requirements for registration as a CQI and IRCA OH&SMS auditor upon successful completion of this course. You will receive a certificate which provides evidence of your enhanced skill set.
The 3-day course is also equivalent to 24 hours of CPD.
The Core Tools training courses are independent while also being complementary. That means you can choose which courses to attend and in which order.
If you wish to learn 2 or more Core Tools, we recommend you book these courses at the same time and enjoy a discount. If you wish to learn all 5 Core Tools, then our Core Tools Package will give you even greater cost benefits.
Visit the CQI and IRCA website for all the information on how to join and grades of membership.
Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.
If you are already a lead auditor, then our certified Auditor Conversion training courses are designed to help you expand your knowledge and skills to audit an additional management system. These include:
- ISO 45001 Occupation Health & Safety Management System (OH&SMS) Auditor Conversion course
- ISO 14001 Environmental Management System (EMS) Auditor Conversion course
- ISO 27001 Information Security Management System (ISMS) Auditor Conversion course
The courses will give you the knowledge and skills to undertake 1st, 2nd and 3rd party audits against your chosen management system standard.
No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.
We request feedback from all our delegates at the end of our course, and are pleased that many comments are positive about the content and our tutors. We always take on board suggestions to help learning in the future as part of our strategy of continuous improvement.
Feedback that we have received includes:
- ‘The course content was very detailed, and the tutor was able to amend some areas that weren’t relevant to our business so that it was more applicable.’
- ‘Tutor was a very good communicator. The content was delivered in a very easy to follow fashion.’
- ‘Explanation of subject was very good all questions answered in full.’
- ‘Presentation was clear, concise and well presented. Very knowledgeable.’
You are expected to have some knowledge of the requirements of ISO 27001 to make the most of this training course.
If you have little or no knowledge in this field, you may like to attend our 1-day Introduction to ISO 27001 training course first. If you book the 2 courses together you will be eligible for a £100 discount.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.