Before and during the course FAQs

Yes, we will send you pre-course work with your joining instructions. The aim of this work is to help you understand your current quality management knowledge and be able to participate confidently in group discussions from day one.

The work only takes about 2 hours to complete, and we do not ask you to send it back to us before the start of the course.

Yes. Whether procurement is within your job role or you are joining the course to get a better understanding of how procurement works in your organisation, Bywater will send you a certificate of attendance once you have completed this 1-day course.

We run this 1-day course at venues across the UK and online in our global Virtual Classroom. It can also be delivered exclusively for your business on an in-company basis.

Bywater process mapping training is led by one of our expert tutors, who is available in real time to guide and answer questions as the course progresses. Because we limit class sizes, everyone gets the opportunity to be part of the discussion.

No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.

As an established and certified training provider, we offer a training path for those who are interested in auditing. We provide lead auditor and internal auditor courses against a wide range of standards, including ISO 9001, ISO 14001 and ISO 27001. We can also help you extend your knowledge into areas such as business improvement and leadership.

You can choose to train at one of our venues across the UK, or join us in our Virtual Classroom. Whether face-to-face or online, we focus on live, interactive training, to give you the best opportunity to learn through working with our experienced tutors through discussions, workshops and case studies.

Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.

Visit the CQI and IRCA website for all the information on how to join and grades of membership.

Yes, we will send you a certificate after the completion of this 2-day course.

If you have already completed lead auditor training in another discipline, then you will meet the training requirements for registration as a CQI and IRCA OH&SMS auditor upon successful completion of this course. You will receive a certificate which provides evidence of your enhanced skill set.

The 3-day course is also equivalent to 24 hours of CPD.

No, anyone who is interested in developing complementary management systems in an organisation, looking at quality, environment and/or health & safety, will find value in this course. The course looks at the requirements of the individual ISO standards, what they have in common, and how an organisation can approach integrating their management.

It also focuses on a general understanding of the benefits and considerations around business management systems. If you wish to learn more auditing, we do offer an Integrated Management Systems Auditor training course.