Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
We run this dedicated course to suit your organisation’s requirements at a time and venue of your choice. This gives you the opportunity to train all those who are interested in the role of remote auditing at one time on a single day. It is not available as a public course.
Yes, your certificate of attendance will be sent to you or the person who booked your training after you have completed the course. This will confirm your attendance and completion of 14 hours CPD.
We will send you or the colleague who booked your course a certificate after the course ends, provided you completed the training and all invoices have been paid.
You will be able to use the certificate as evidence of your newly gained knowledge and skills by adding it to your CV or your LinkedIn profile, as well as sharing it with your colleagues.
We offer a range of lead auditor, internal auditor and auditor conversion courses which are certified by the CQI and IRCA. All delegates receive a certificate upon successful completion.
We offer the following CQI and IRCA certified training courses:
ISO 9001 quality management systems:
- ISO 9001 Lead Auditor
- ISO 9001 Internal Auditor
- ISO 9001:2015 Transition Auditor
ISO 14001 environmental management systems:
- ISO 14001 Lead Auditor
- ISO 14001 Auditor Conversion
ISO 45001 occupational health and safety management systems:
- ISO 45001 Lead Auditor
- ISO 45001 Auditor Migration
- ISO 45001 Auditor Conversion
IATF 16949:2016 automotive industry QMS:
- IATF 16949:2016 Lead Auditor
- IATF 16949:2016 Internal Auditor
ISO 17025 quality management systems for laboratories:
- ISO 17025 Lead Auditor
ISO 27001 information security management systems:
- ISO 27001 Lead Auditor
- ISO 27001 Auditor Conversion
Bywater's CQI and IRCA Approved Training Partner (ATP) ID is: 6023909
Failure Mode and Effects Analysis is a technique for exploring where and how failure can occur in the development and manufacture of a product, enabling organisations to better control or eliminate those failures.
FMEA can be applied in the design and manufacturing of many products. This Risk Analysis and FMEA for Medical Devices training course focuses on the how designers and manufacturers of medical devices can reduce failures.
You may be sent pre-course work with your joining instructions. This will help you understand how much knowledge you already have. It does not need to be sent back to us before the course, but you will be using it at the start of the course as the basis for group discussion.
The Auditor Migration training course is certified by the CQI and IRCA, the body representing quality professionals, and satisfies the requirements for those who wish to maintain their IRCA OH&SMS auditor registration.
Delegates receive a certificate completion to provide evidence of their enhanced auditing skills.
The course is also equivalent to 14 hours CPD.
Certificates are included within the course fee and are provided to all delegates who complete the training.
Yes, we will send you a certificate of completion after finishing the course. This will demonstrate that you have the knowledge to implement and maintain a laboratory quality management system based on ISO 17025.
The course is equivalent to 15 hours CPD.
To achieve success with this CQI and IRCA certified training programme you will need to attend the course in full and then pass an exam.
CQI and IRCA is currently is the process of changing its exams by moving to an online platform, where delegates should take the exam within 30 days of the end of the course.
Until that change takes place, delegates will take a written exam on the last afternoon of the training course.
Whichever format is in place at the time you attend, we will give you advice on how to address the exam questions to give you the greatest chance of success.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
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Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.