Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
We run this dedicated course to suit your organisation’s requirements at a time and venue of your choice. This gives you the opportunity to train all those who are interested in the role of remote auditing at one time on a single day. It is not available as a public course.
We will send you or the colleague who booked your course a certificate after the course ends, provided you completed the training and all invoices have been paid.
You will be able to use the certificate as evidence of your newly gained knowledge and skills by adding it to your CV or your LinkedIn profile, as well as sharing it with your colleagues.
We offer a range of lead auditor, internal auditor and auditor conversion courses which are certified by the CQI and IRCA. All delegates receive a certificate upon successful completion.
We offer the following CQI and IRCA certified training courses:
ISO 9001 quality management systems:
- ISO 9001 Lead Auditor
- ISO 9001 Internal Auditor
- ISO 9001:2015 Transition Auditor
ISO 14001 environmental management systems:
- ISO 14001 Lead Auditor
- ISO 14001 Auditor Conversion
ISO 45001 occupational health and safety management systems:
- ISO 45001 Lead Auditor
- ISO 45001 Auditor Migration
- ISO 45001 Auditor Conversion
IATF 16949:2016 automotive industry QMS:
- IATF 16949:2016 Lead Auditor
- IATF 16949:2016 Internal Auditor
ISO 17025 quality management systems for laboratories:
- ISO 17025 Lead Auditor
ISO 27001 information security management systems:
- ISO 27001 Lead Auditor
- ISO 27001 Auditor Conversion
Bywater's CQI and IRCA Approved Training Partner (ATP) ID is: 6023909
After the training a simple course review questionnaire will be emailed to you – usually when the certificates are issued. We find that we get the best insights once delegates have had time to reflect on the experience. We read all feedback and act on it to improve our training offering.
You can read reviews for all our courses on the website. Here you will find comments such as:
- ‘Rather than coming away from a training course feeling like I simply “ticked the box”, I came away enthused to continue training in this area and with a foundation mindset to use in conjunction with the course materials.’
- ‘I could apply what I learnt straight away the next day at work, and it proved to be very beneficial.’
- ‘Thanks to you and the tutors for all your help and guidance in getting me through the ISO9001 Lead Auditors course/exam. I cannot thank Bywater enough, as the help and guidance received has been second to none, and I will certainly be promoting you guys in any way that I can.’
This provides the delegate with overnight accommodation for each intervening night of the training course and includes breakfast and lunch. All rooms include an en-suite. Many of our venues have added comforts such as onsite gyms and swimming pools.
There is also the option to book an extra night the day before or after the course starts at an additional cost. Should you require an additional night please contact the Training Team on 0333 123 9001.
The course does cover how organisations can meet the requirements of the UK government’s Energy Savings Opportunity Scheme (ESOS).
However, the main focus is on the requirements of ISO 50001:2018 and the implementation of an energy management system in any organisation in any sector, regardless of location.
Certificates are included within the course fee and are provided to all delegates who complete the training.
Our lead auditor training takes delegates through the concepts and practical application of the standard as needed to conduct or lead management system audits in their own and/or other organisations. If you need to understand how to audit a quality management system in 1st, 2nd or 3rd party organisations, we recommend our ISO 9001 Lead Auditor training course.
If your focus is solely on performing internal audits of your organisation’s quality management system against ISO 9001:2015, then this ISO 9001 Internal Auditor course the right choice for you. On this course you will learn how to help ensure your organisation can become and remain compliant with ISO 9001 and how to support the process of continual improvement.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.