Before and during the course FAQs

No, this course includes our Introduction to ISO 9001:2015 training course, which describes and explains the latest version of the standard, so you will gather all the knowledge you need during training.

Yes, we will send you a certificate of attainment after the course is completed. Demonstrating your new understanding, the certificate will make a useful addition to your CV and LinkedIn profile, as well as highlighting your progress within your organisation. The course is equivalent to 7 hours CPD.

The Core Tools training courses offer more detail in specific tools to support product and process development and improvement.

There are 5 Core Tools, covered in 4 courses, and you can book any of the courses in any order. Book 2 together and you will receive a discount, or learn about all 5 tools and you can take advantage of our Core Tools training package for even greater cost effectiveness.

The Core Tools courses are one element of our business improvement training programme, which also covers Lean, Six Sigma, Root Cause Analysis and the EFQM Excellence Model.

As well as delivering knowledge to organisations about to embark on an ISMS, this course has plenty to offer those who already have an information security management system.

New members of staff, those wanting to improve their existing ISMS to meet ISO 27001 requirements, and those seeking certification for their organisations, can all benefit from the expert tutoring and knowledge delivered on this course.

The course is suitable for those new to waste management as well as those already working within a waste management or operational capacity. If you would like to know more about environment management systems as a whole, we have several courses that can explain the concepts and requirements of ISO 14001.

Medical devices are highly regulated. Design and manufacture of devices being placed in the EU are expected to follow the mandatory European Medical Device Regulation (MDR) and the non-mandatory ISO 13485. In addition they need to comply with local regulations.

While Kaizen is about creating an environment for employees to contribute towards continuous improvement, 5S is an approach to increasing productivity through a process of Sort, Set, Shine, Standardise and Sustain. The 2 are complementary and enhance the application of Lean theory.

We offer this training course on a dedicated basis, allowing your organisation to choose a time and place to suit your requirements. Dedicated training enables you to train several employees at once, either at a venue of your choice or in our Virtual Classroom.

This interactive training is provided by our experienced subject matter tutors both in person and online, who are happy to discuss and answer questions as the course progresses.

Delegates from a wide range of public and private organisations have attended our ISO 17025 training courses and given very positive feedback.

These include police forces, forensic labs, healthcare, pharmaceuticals, security and defence, aviation, food and agriculture, and inspection bodies.

No, the course complements our ISO 14001 and environmental management systems (EMS) training, and also works as a standalone course for those whose interest is specifically carbon reduction, climate change, sustainability and the pathway to net zero.

It offers value to people who are new to the subject, as well as those who would appreciate a refresher.