Before and during the course FAQs

As well as delivering knowledge to organisations about to embark on an ISMS, this course has plenty to offer those who already have an information security management system.

New members of staff, those wanting to improve their existing ISMS to meet ISO 27001 requirements, and those seeking certification for their organisations, can all benefit from the expert tutoring and knowledge delivered on this course.

No, this course will provide you with a basic understanding of auditing, the role of the auditor, and the skills and processes involved in auditing. It is suitable for those who are new to the concept of auditing, and also provides a useful refresher for those who are already working in the field.

Our lead auditor training takes delegates through the concepts and practical application of the standard as needed to conduct or lead management system audits in their own and/or other organisations. If you need to understand how to audit a quality management system in 1st, 2nd or 3rd party organisations, we recommend our ISO 9001 Lead Auditor training course.

If your focus is solely on performing internal audits of your organisation’s quality management system against ISO 9001:2015, then this ISO 9001 Internal Auditor course the right choice for you. On this course you will learn how to help ensure your organisation can become and remain compliant with ISO 9001 and how to support the process of continual improvement.

Yes, this course is certified by the Royal Statistical Society (RSS), the global professional body for statisticians and data analysts.

The RSS leads the way in certifying organisations and individuals against ISO 18404:2015, the international standard for quantitative methods in process improvement and competencies in relation to Six Sigma.

Approval from the RSS signifies that our courses meet the requirements for high-quality content delivered by expert tutors, who are experienced both in the practice and teaching of Six Sigma.

We offer the Understanding the European Directive 93/42/EEC concerning Medical Devices training as a dedicated course. With only your organisation to consider, you can choose the venue and the date to suit your team. The course is available both as a face-to-face option in a location of your choice, or as a live online class in our Virtual Classroom.

Delegates from a wide range of public and private organisations have attended our ISO 17025 training courses and given very positive feedback.

These include police forces, forensic labs, healthcare, pharmaceuticals, security and defence, aviation, food and agriculture, and inspection bodies.

Yes, we will send you a certificate of attainment after the course is completed. Demonstrating your new understanding, the certificate will make a useful addition to your CV and LinkedIn profile, as well as highlighting your progress within your organisation. The course is equivalent to 7 hours CPD.

Established for over 40 years, we are a world-leading independent provider of ISO 17025 training.

Whether you need an introduction or a deeper insight into the application of management systems within laboratories, we have a full programme of complementary training courses to meet your requirements. That includes specific training for those operating around forensic laboratories.

To ensure maximum value for your training investment, our courses are delivered by expert practitioners and include valuable practical sessions to reinforce your learning. This is true whether you choose to attend our venue-based courses within the UK or join us in our global Virtual Classroom.

Bywater runs a wide range of complementary training courses around requirements for placing medical devices in markets around the world. These include:

• Introduction to ISO 13485:2016 for Medical Devices
• ISO 13485:2016 Internal Auditor Course
• ISO 14971 Risk Analysis for Medical Devices
• Risk Analysis and FMEA for Medical Devices

We also offer training courses on standards for medical laboratories:

• Introduction to ISO 15189 for Medical Laboratories
• ISO 15189 Internal Auditor

Yes, this Bywater course is CQI and IRCA certified, and you will receive a certificate after training to demonstrate you have achieved new professional skills and standing in line with the requirements of this internationally recognised body.