Before and during the course FAQs

Yes, this popular 5-day course combines our introductory Yellow Belt training course with the more advanced skills required for Green Belt activities. That means you can start the week with little knowledge of Six Sigma, and finish it ready to take part in improvement projects at Green Belt level.

If you only need an overview of Six Sigma at this stage, you may like to consider our 2-day Yellow Belt training course, which will give you a clear understanding of the aims, methodologies and tools of the Six Sigma approach.

The Auditor Migration training course has been specifically designed to enable existing OHSAS 18001:2007 auditors to upgrade their skills to auditing against the newer OH&S standard, ISO 45001.

With up-to-date knowledge you will be able to better support your organisation in auditing its H&S processes and identifying areas for improvement. You will also be able to include the training on your CV to support your career progression.

This course is the right choice for anyone who already has an understanding of environmental management systems and ISO 14001, and now wants to know more about internal auditing.

The Internal Environment Management System Auditor training course is a good choice for those have not yet gained a basic understanding of EMS and ISO 14001. It combines our Introduction to ISO 14001 and the ISO 14001 Internal Auditor training course in one 3-day package.

Yes, this course is certified by the professional body of CQI and IRCA. This means that we have met stringent requirements for both content and delivery.

Our commitment to employing highly experienced and knowledgeable tutors to help plan content and present classes is central to our approval as a training centre, and provides you with the assurance that you will receive a valuable return on your training investment.

Yes, you will receive an IOSH-approved certificate of attendance, which demonstrates the skills you have developed. This 1-day course is also equivalent to 8 hours CPD.

This ISO 14001 Lead Auditor course is CQI and IRCA certified and IEMA certified.

CQI and IRCA stands for Chartered Quality Institute and International Register of Certificated Auditors. Organisations around the world recognise the value of using management systems to control business risk and contribute value. They rely on skilled professionals to assess the performance of their management practices to enhance efficiency and credibility.

IEMA stands for Institute for Environmental Management & Assessment and its role is to support individuals and organisations to set, recognise and achieve global sustainability standards and practice.

Customer satisfaction is key to customer loyalty and retention in the services industry. If service is below expectations, customers will look elsewhere. This applies not just to the actual service that a provider is delivering, but also to its customer relationship management, from sales to support.

To address this challenge, failures and inefficiencies in a service provider’s systems need to be identified and rectified on an ongoing basis, both to resolve issues and to prevent their recurrence.

This training course focuses on how root cause analysis can be applied to find and fix faults.

Organisations that have attended this Bywater course, amongst others, include police forensics, consultants, financial institutions, laboratories, and pathology services.

A Lean Leader drives improvement activities within an organisation to identify opportunities and make quantifiable and lasting change. They do this through the use of appropriate planning, resource allocation and employment of Lean techniques.

Lean Leaders may also coach Lean Practitioners on process improvement methods and activities.

The ISO 45003 standard focuses on mental wellbeing at work, and fits into the wider topic of OH&S management systems, which are outlined in ISO 45001. It is designed to offer you guidance on how to manage risks to employees’ mental health.

On this course you will learn about the benefits and requirements of the standard, and how to integrate ISO 45003 within an existing OH&SMS.

Sustainable procurement affects every organisation that wants to deliver best value while also taking responsibility for its social, economic and environmental impact.

Attendees on this course have joined us from energy companies, research institutions, manufacturing, transport, retail, technology, construction and education. As one delegate remarked, the diversity of the group of attendees on their course provided ‘a good mix of public /private sector organisations, so we had a good range of experience and perspectives’.