Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Yes, get in touch and we can share the benefit of our experience. We can let you know about room set up requirements to help you select a venue yourselves.
Alternatively you could hold the course at one of our regular venues with which we have preferential rates. These venues are geared towards hosting successful courses, with facilities including restaurant lunches, refreshments, suitable AV equipment, and bedrooms for overnight stays.
Let us know your preferred location, number of delegates and any other requirements and we can give you a price.