Frequently Asked Questions

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Yes we do coach delegates during the course in readiness for the exam. Our aim is success for every delegate.

If you are advised that you have failed the exam, it may be possible to appeal against the result, and the CQI and IRCA instructions explain the circumstances in which you may do this.

Otherwise, you may book a re-sit for the exam. Please contact us for further information.

Be aware that CQI and IRCA sees breaches of its rules of conduct as very serious. It will investigate any potential breaches, and may void your exam and even disqualify you from taking the exam again for a fixed period or permanently if it finds you have broken its regulations. The guidance you will be sent before the exam gives full details of requirements.

Bywater expects to receive your results within 10 UK working days and will then notify you.

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