Jan from Arnold Keys LLP attended Introduction to ISO 9001:2015 at Holiday Inn Kensington Forum in April. She found the course invaluable to help with the transition from ISO 9001:2008 to ISO 9001:2015.

What were your training objectives?

The course was to assist in our plans for making the transition from ISO 9001:2008 to 2015

What learning did you take from the course?

The course helped me to identify what additional requirements the 2015 standard brings, and what is a direct crossover from 2008.

Have you been able to apply anything since the course?

I have approached the transition more confidently, and am more comfortable now that I understand what needs to be done to complete the transition.

What have been the benefits for you and the business?

We are chartered surveyors, and the benefit of holding ISO 9001:2016 is that we are able to act for more lenders in more disciplines as a consequence, which makes us unique in our area.

What was the venue like?


Would you recommend Bywater?


Arnold Keys LLP