Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetKnowledgeable & friendly tutor
The tutor was very knowledgeable and friendly. He was easy to approach if I had a problem or a question.
QA Ltd
Applicable to other management systems
Very informative, witty, used real life experiences to help explained things, helped me understand how auditing is done, even if I don’t have much management system experience. I can apply the skills learnt to other management systems.
Linbrooke Services Limited
Knowledgeable tutor
The tutor was very knowledgeable and made me feel at ease
Condimentum Ltd
Good course materials
Course materials were sent promptly, had materials and exercises that flowed together and room for notes!
PPP Taking Care