Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetPractical course
| I have previously been on training where practical application is not included within the training and so this was a good opportunity to be able to learn and then apply what we had learned in a given example. |
McLaren Automotive Ltd
Adaptable, engaging and knowledgeable tutor
| Richy was very engaging and very knowledgeable in regard to the standard, also, he was able to adapt when explaining certain parts of the course to allow students to understand certain aspects. |
Scottish Power
Engaging tutor, applied the course content to our specific industry
| Tutor was very engaged and passionate about the course. He was able to apply the course content into specific environment aviation. |
Virgin Atlantic Airways Ltd
Very interactive teaching style
| Tutor was very good at explaining and had a very interactive teaching style, which made the course very enjoyable and easy to understand. |
Bathgate Flooring Ltd
Would recommend the course tutor to anyone
| Karen was very good, the in-depth knowledge and experience she shared was vital to the course, and I would recommend the course tutor to anyone. |
Dynamic Training And Assessments
Virtual training was well managed and worked well
| I was very reluctant to go for the virtual option as being on calls all day can be tiring. However the time was well managed with regular breaks which made it work well. This saves on time spent travelling to training locations as well. Richard was a great trainer. |
TUV SUD Ltd