Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetCan easily apply the course material at my workplace
The material was rich and resourceful. It can easily be applied at my workplace.
Summit School Of Leadership & Management (UK) Ltd
Excellent, professional tutor
| Karen was absolutely amazing, she made me understand everything regarding environment that I had questions about. She is an excellent and professional tutor. |
Tennents Caledonian Breweries
Real life applications provided by the tutor made the content easier to understand
| John was engaging and was able to provide real life applications of the course content which made it easier to understand. |
Ardent
Learnt a lot that I can apply at work
| I learned a lot on the course and feel like now I can apply this at work. |
Grissan Engineering Services Ltd
Tutor applied real world situations to the course material
| Craig had a fantastic approach to the learning on the course and applied real world situations to the scenarios. Made for an interesting week. |
Capita
Tutor's engaging teaching style made the course enjoyable
| Keith was engaging from the start. He kept us all focused and in the room His teaching style made it feel an enjoyable process. Keith is a credit to Bywater. |
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