Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetAmazing Tutor
The Tutor was simply an amazing tutor who made auditing interesting. Absolute gentlemen who is incredibly professional and very good at his job.
MOD
Great teaching style
Very knowledgeable tutor and very approachable – great teaching style.
Service Police Crime Bureau
Extremely accommodating
The Tutor was friendly and made me feel at ease instantly. During booking the team were extremely accommodating and all materials were delivered promptly
Pennon Water Services Ltd
Experienced & informative tutor
Experienced and informative tutor with great charisma which got everyone involved.
Husco International Partners LLP
Very interesting
Tutor was engaging throughout, and made the course content very interesting.
Velindre Cancer Centre
Excellent, engaging and entertaining
The Tutor was excellent. Kept the course engaging and entertaining. He had a lot of knowledge and was able to tailor that to each student that maybe required a different approach.
Husco International Partners LLP