Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery interesting
Tutor was engaging throughout, and made the course content very interesting.
Velindre Cancer Centre
Excellent, engaging and entertaining
The Tutor was excellent. Kept the course engaging and entertaining. He had a lot of knowledge and was able to tailor that to each student that maybe required a different approach.
Husco International Partners LLP
Very comprehensive
The additional notes provided with slides were very comprehensive, which made it easier to review
Alcohols Limited
Captivating
The Tutor was very knowledgeable, easy going, kept you captivated and checked knowledge retention every step of the way.
MOD
Engaging Tutor
The Tutor was good to talk with he really engaged with us all passing is knowledge and experience on to us all
Harrison Electrical Ltd
Good communication
Very easy process, pleasant staff and good communication. It was a very informative course
Affordable Welding Repairs Ltd