Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetClear references to real life events
Tutor made very clear references to real life events, this for me was very useful to be able to apply to my current role.
Cleaver Scientific Limited
Very interactive
The Tutor taught in a very interactive way and ensured everyone was part and he included lots of real life examples to go with the theory which made it much more understandable. He was a great guy!
GAP Personnel Holdings Ltd
Brilliant
With the course being run over Zoom the Tutor delivered the course brilliantly.
Private
Real life scenarios
The Tutor had an in-depth knowledge and was able to relate real life scenarios to each section and lesson.
Farrans Construction
Useful team exercises
Delivery was very good and engaging. The tutor adapted the learning to our needs. The team exercises were well run and very useful with good feedback.
Vehicle Certification Agency (VCA)
Enjoyable
The Tutor was very knowledgeable about the work he was covering, and his upbeat delivery of the material made the course more enjoyable.
Alcohols Limited