Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor added value to the course
My previous experience of online tutors has not been great, but in this case the tutor was engaging, relevant and added value to the course from personal experience.
MOD
Very helpful tutor
Our tutor was very helpful and then on the 2nd day of the course we used the knowledge of the tutor to our advantage.
Shepherd Gilmour Leeds Ltd
Invaluable course
The output from the course will be invaluable in my role going forward.
MOD
A really enjoyable course
The tutor was outstanding and supportive. He was passionate, knowledgeable and could back it up with experience. It was a really enjoyable course and thank you to the tutor for investing so much into us candidates. The course content was excellent and I feel confident to apply what I have learned. Would highly recommend.
Babcock Land Defence Limited
Enhanced my knowledge
The tutor tailored our learning against the cohort experience. She took us on a journey that enhanced my knowledge and reset my perspective of auditing.
MOD
Very structured
The examples given in the course were very structured and the learnings can be applied very easily.
Balmoral Comtec Ltd