Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor explained everything well
Tutor explained everything well, put things into perspective and had plenty of patience!
In Space Missions
Very knowledgeable and approachable tutor
Tutor was very knowledgeable and very approachable
Energy Assets Ltd
Tutor kept me wanting to learn more
The Tutor was very engaging, informative and knowledgeable. They kept me wanting to learn more and I found myself fully focused throughout the course.
Portico Shipping Limited
Ready to get started in applying all that I have learnt
I feel ready to get started in applying all that I have learnt, and am very comfortable with my understanding now of the process and standard as a whole.
Novatech Ltd
Informative and useful
Having little experience of ISO 9001, the course was pitched at exactly at the right level for me, and the content was both informative and useful.
Zeppelin Systems Ltd
Extremely helpful Tutor
The tutor was extremely helpful and explained the course content clearly and in a way all levels of experience in the group could follow.
British Board of Agrement