Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor was more than happy to answer any questions
The Tutor was more than happy to answer any questions that we had. I found the role plays were particularly useful and the class tutor was very good at delivering this segment of the course.
PKF Francis Clark
The way we were taught was brilliant
I found the course content really good. The way we were taught was brilliant too. It was good to have such a variety of learning methods and was great we were put first into small and then bigger groups. That way, we could learn about others and it gave the opportunity to input rather than just sit and listen.
Epson Telford Ltd
I would highly recommend Bywater for training courses
The tutor was very engaging and kept us all interested. As I did the introduction course and the ISO 9001 course, it was split over several days, so it was good that the tutor was able to keep us all interested and focused. There was a lot of information to take in and I feel like he helped me learn. I would highly recommend Bywater for training courses.
Fugro
Delivered well
Delivered well and will make me prepare better for future contract meeting.
Vivid Homes
Tutor made the course very interactive and always explained the points in detail
The tutor delivered the course and applied his experience and knowledge. He always ensured that all candidates were at a level of understanding before moving on to the next section. He made the course very interactive and always explained the points in detail. The course delivery was very professional.
Bureau Veritas
Having done the course I feel confident
I was concerned about being a lead auditor so soon, but having done the course I feel confident in planning it.
Vision Rt Ltd.