Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetImpressed by the content
The practical workshops really helped to apply what we had learned during the course. I was impressed by how the content enabled and empowered us to apply the knowledge to real-world auditing scenarios.
Endomagnetics Ltd
Tutor was invaluable
The tutor provided a significant amount of advice around application of the course content and auditing principles. He was invaluable with guidance around how to approach the exam questions – structure, marks, etc.
M&G Plc
The whole course was very interactive
The whole course was very interactive. The tutor was excellent and made us use our materials well. He explained everything very clearly, and made us think outside the box. I really enjoyed this course as he conducted it extremely well.
Merton Civic Centre
Really enjoyed the course
I really enjoyed the course. The tutor was clearly experienced, with an easy manner. The material was presented well.
Filton Systems Engineering Ltd
I have been on many training courses and this will be one to remember
Tutor demonstrated real life circumstances and showed us how to cope with various situations using role play. I have been on many training courses and this will be one to remember.
Align JV
Tutor was very good at letting us ask questions
I was concerned coming from a financial background, not quality, but the tutor was very good at letting us ask questions. He was a very good teacher.
Janspeed Technologies Limited