Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetClear and understandable content
The content was a lot more clear than I expected it to be, more understandable.
Vision Rt Ltd.
Tutors were highly experienced and experts in their fields
Tutors were highly experienced and experts in their fields. They presented the course in a way that made learning a difficult subject much easier.
Nanoco Technologies Ltd
Tutor went above and beyond
The Tutor really went above and beyond to make sure the course content was presented in the most professional way.
JVM Castings (Worcester) Ltd
Tutor tailored information specifically to our situations
Tutor was very knowledgeable, engaging and tailored information specifically to our situations.
DSTL
No question left unanswered
There was no question left unanswered. Every detail was clarified for us by the tutor.
QED Environmental Systems Ltd
Far exceeded expectations
The instructor and material was stellar, far exceeded expectations.
Belvac