Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor had everyone interacting and made the course very enjoyable
No question was too much to answer. The tutor had everyone in the class interacting, she knew the topics extremely well and made the course very enjoyable.
NMB Minebea UK Ltd
Tutor helped me absorb a surprising amount, leading to success in the exam
Volume of information to digest was quite intimidating, but the tutor was superb, he enabled me to absorb a surprising amount by the end of the week, resulting in a successful exam outcome.
Pennant Property Ltd
A great balance between learning and group exercises.
The Tutor was excellent at engaging the group and putting us at ease. There was a great balance between learning and group exercises which was expertly led by the Tutor.
Transport for London
Enjoyed the tailored discussions and exercises
Good amount of interaction with other trainees. I enjoyed the directed discussions and exercises, as I learn the most via doing and trialling something.
Thames Valley Police
Tutor was an engaging and very knowledgeable specialist
We all found the tutor to be an engaging and very knowledgeable specialist. He made what could have been two quite dry subjects interesting and relevant to what we needed to learn.
British Airways
This course helped me to see how all the elements of ISO 45001 fit together
I had limited knowledge of ISO 45001 prior to this course, it has helped me to see how all the elements fit together, which in turn makes auditing the processes easier and more logical.
Alstom Tansport UK Ltd