Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor was able to convey often complex information to people at different levels
The Tutor was able to convey often complex information to people with different levels of familiarity with PFMEA. At the same time, everyone was kept engaged.
Steel & Alloy Processing Ltd
Tutor made us think about things in a different way
The way in which the course was taught to us was very interesting. The tutor did an excellent job and made us think about things in a different way. I thoroughly enjoyed the pack that arrived before the course as I liked having the powerpoint in paper form.
Inter Scientific
The tutor built up the confidence of all attending
The tutor built up the confidence of all attending.
Gm&T
Tutor made the content make sense
The tutor made the content make sense, as reading the standard by itself does not help you to learn what it really means in practice.
Horticultural Trades Association
The course hugely exceeded my expectations
The course hugely exceeded my expectations. For what could have been a very dry subject, the trainer made the course extremely enjoyable. I feel I learnt a great deal over the two days to assist me with my auditor’s role in my workplace.
Emsou Forensic Services
Tutor made sure we understood what was discussed
The tutor was very engaging. She managed to keep us all involved and made sure we understood what was discussed through open questions and discussions.
Palram DPL Ltd