Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetBrilliant Tutor
The Tutor was brilliant. I cannot fault the way he made everyone feel at ease during the course, his exceptional knowledge and the way he brought ISO 9001 into every day life scenarios.
Aqualisa Products Ltd
Given me confidence to carry out audits at my current workplace
The tutor was incredibly engaging, supportive and helpful. I learned far more than I expected during the course and he has given me confidence to carry out audits at my current workplace.
INEOS UK E&P Holdings Limited
Gave me the right tools to broaden my knowledge
Very insightful course to give me the right tools to broaden my knowledge.
TWI Ltd
Very supportive Tutor
The Tutor was very supportive, friendly and engaging. She encouraged us to ask questions and to not be afraid to make mistakes.
Savills
A lot more engaging and interesting than other training programmes
The tutor made everything a lot more engaging and interesting in comparison with other training programmes I have been part of.
Savills
Constructive feedback and support to all of the students
Tutor was well-prepared, knowledgeable, and engaging, providing clear explanations, and offering constructive feedback and support to all of the students.
Alfred H Knight Energy Services Limited