Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetReally helpful Tutor
The tutor’s friendly approach to teaching the class and her ability to teach us the relevant things without feeling like it was a chore was really helpful.
Chemfix Product Ltd
Tutor's easy teaching style made the whole week very pleasurable
Tom was an excellent instructor who could very easily relate the topic to real life experiences and incidents. He has a very easy teaching style which made the whole week very pleasurable.
Environmental Solutions Through Partnership
Tutor was the ideal person to learn from
The Tutor had exceptional knowledge and was the ideal person to learn from.
Radius Systems Ltd
Detailed handouts will be very useful for reference in future
The handouts provided were in depth and detailed, and will be very useful as reference points for me in the future. The statistical and other templates shared by the tutors will also be extremely useful.
Kalsec Europe Ltd.
Very enjoyable course
The tutor made the content much easier and quicker to understand and apply in practical exercises during the course. Very professional, knowledgeable and with a great sense of humour, which made the course very enjoyable, not just dry theory. Interactive exercises and the structure of the course also contributed to my positive experience. The best, thank you!
Percox
Incredibly helpful and insightful course
The delivery of the course and activities over both days was incredibly insightful and helped me to confirm the ability to apply knowledge within my workplace.
Dynamic Aerospace Fabrications Ltd