Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetOnline course worked well
| I was sceptical about an all day online course but it worked well and I had a positive experience. |
Astrazeneca
Well taught course
| Well taught course, with practical examples provided that showed how the principles / process covered during the course could be directly applied to my role. |
Harbour Energy
Excellent course tutor
| The course tutor was excellent and after shadowing on my first audit, I could easily follow up what was going on and understand the steps. |
Amphenol Thermometrics (UK) Ltd
Amount of content covered was far greater than expected
| The amount of content covered in two days was far greater than I expected. |
Nanoco Technologies Ltd
Virtual classroom worked as well as being in the room
| The virtual classroom worked as well as being in the room. |
TUV SUD Ltd
Professional Tutor who was always willing to answer questions
The Tutor was professional, explained in common terms and was always willing to answer questions regardless.
Galliford Try