Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetClear and concise online training
| Very clear and concise training that was delivered in an engaging way online |
Astrazeneca
Given a thorough understanding of the standard
| Within a week of doing the course I have been able to make lots of updates to our quality manual after being given a thorough understanding of the different sections of the standard. |
Createc Ltd
Good examples to help understand the Standards
| The Trainer was very experienced with good examples from his past to help you understand the Standards. |
Beumer Group
Now feel able to apply ISO 14001 to our company
| Being a non-manufacturing company I wasn’t previously sure how to apply ISO 14001 to our company but now I feel able to after the course. |
Marine Ventures Ltd
Never an issue for the tutor to take extra bit of time to explain things further
| The tutor was very informative and it was never an issue for the tutor to take extra bit of time to explain things further. |
TechnipFMC
Very much enjoyed the course!
| Being able to apply [what I have learnt] shows what an excellent job the tutor did – he was brilliant, very much enjoyed the course! |
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