Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExtremely friendly tutor made the course very engaging
The Tutor was extremely friendly which made the course very engaging. He was also able to teach the course information in such a way where he has given me the ability to apply what I have learn. He is incredibly knowledgeable about the subject!
Greenergy
Excellent delivery
I thought the delivery of this course was excellent, with the way it was delivered virtually, but still had varied activities and was not just one long lecture. I think the tutor was very good, very friendly, I like that he kept involving everyone and provided excellent examples and exam technique.
MSE Hiller
Very impressed
I was very impressed with the amount of useful, relevant information provided by the tutor and his easy way of communicating and engaging the group.
The Insolvency Service
Tutor made the course relevant to each individual student's requirements
The tutor’s knowledge and experience of a wide range of industries enabled them to make the course as relevant as possible to each individual student’s requirements.
Siga (Electronics) Ltd
Highly recommend this course to anyone
I really liked the tutor, he was engaging and friendly and I thought the course was extremely useful. The tutor was able to clearly explain the information within the slides and not just by reading from them line by line but including real life examples in relation to the places he has worked. He is a very knowledgeable man and I would highly recommend this course to anyone.
Private
Easy to digest a great volume of information
The course covered a lot of ground, but the structure of the content, aided by the delivery approach of the tutor, made for a great volume of information to be digested easily.
HW Martin Holdings Ltd