Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor helped me take in as much as possible
| The tutor was very knowledgeable and explained everything thoroughly, which helped me take in as much as possible as I am new to the subject of LEAN. |
Chem Resist Group Ltd
Greatly appreciated the challenging course
Making the course challenging was greatly appreciated as it allowed me to make the most of my time on the course, taking away as much as I possibly can into my workplace.
Chem Resist Group Ltd
Very personable tutor
| Very personable tutor, able to put the course details in understandable ways. |
Qinetiq Target Systems
Superbly run
From start to finish, from booking the course to now, it has all been superbly run.
Aspect Contracts Limited
Tutor made the course enjoyable
The tutor made the course enjoyable. It can sometimes be a little bit daunting when doing a course with individuals you don’t know, but the tutor very quickly put everyone at ease. His ability to teach whilst having some humour along the way, made the whole experience fun whilst also learning what was required to pass the course and move forward with.
Aspect Contracts Limited
Tutor made sure we all got what we wanted from the course
The tutor was extremely engaging and knowledgeable and made sure we all got we wanted from the course.
Rydon Group Ltd