Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetAlready been able to put my new knowledge to use
| I have been able to use my new knowledge to perform more in-depth audits in my work place, and use evidence within my findings |
First Commissioning Services Ltd
Tutor kept the course upbeat
| In situations like this, the tutor makes or breaks the course, he kept our attention up, kept it upbeat and light-hearted and was very knowledgeable with all our questions. |
Thomas Plant Hire Ltd
Exercises and breakout rooms worked well
| The use of the exercises and breakout rooms worked well to not only work through the activities but also to get to know the other delegates. |
Acadame Training Solutions
Amazing tutor
| Tutor was amazing at keeping people engaged and learning, really enjoyed Gary coming in for us and teaching the course in a really great way! |
Kingspan Insulation Ltd
Tutors' passion for Lean Six Sigma is clear in their delivery
| Both Stan and Tony are experts in their field, they’re passionate about Lean Six Sigma and that channels through to their training delivery. |
Purple Cow Training Limited
Eager to apply what I've learned and see the benefits
| To be honest I was concerned about completing the course as my strength lies in numbers being an Accountant. On completing the course I feel confident and I am eager to apply what I have learned and see the benefits that this will bring to the company. |
Pe Systems Ltd