Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetInformation made interactive
Karen was very good at conveying the information and making it interactive, and she was able to run the workshops very well showing her high level of knowledge and understanding in ISO 14001.
Ford Halewood Transmissions Limited
Very Encouraging Tutor
David was very encouraging throughout the course, and he helped me to understand more about each topic.
Stobbarts Ltd
Excellent resources that will be utilised
The tools provided within the course are an excellent resources which will 100% be utilised.
G F Tomlinson Building Ltd
The best online instructor
David was the best online instructor I have experienced in a long time, his training techniques are so interacting and help you understand what it is you need to achieve.
Clarity Environmental Ltd
Knowledge gained can now be applied to our business
The tutor was brilliant at explaining all the clauses in clear concise ways, which can now be applied to our businesses.
RIG Limited
Exactly the quality of training we needed
Exactly the level and quality of training we needed to be able to embed within our own processes.
Brush Group Ltd