Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetBrilliant course
I feel like I’ve learnt so much, the course was brilliant, I really enjoyed it.
Farrat
Relaxed and open learning environment
Very engaging tutor, shared interesting experiences, created relaxed and open environment.
Travis Perkins Plc
Best course I have attended in my career so far
Content was excellent including the tutorial. One of if not the best course I have attended in my career so far.
Valaris Training
Course content was made interesting and easy to absorb
Momcilo is an excellent tutor, very experienced and enthusiastic. He was very friendly and engaging and made us feel comfortable participating in discussions. He made the subject interesting and provided real life examples to ensure we are all able absorb the information easily.
J Reddington Ltd
Left the course feeling more confident in my abilities
I am very satisfied with the whole experience, and I am happy to say that I walked away from the course feeling more confident in my ability to carry out audits and support the quality management within my organization.
J Reddington Ltd
Brought a new light to the Standard
The tutor was easy to talk to, funny, brought new light to the ISO standard and its understanding. Really great course.
Eriks UK