Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVirtual classroom is very convenient
[Virtual training] is a very convenient way for people like myself with a young family at home to not have to travel and stay away to attend courses.
Inidam Ltd
Tutor adapted the course very well to suit our needs
| Simon was very good at adapting the course content to suit our needs and what we wanted to learn from the course. |
Solihull Metropolitan Borough Council
Learnt and took away a lot from the experience
| Alan took the time to learn our speciality and geared his knowledge into the sector that we work in. He was empathetic to our learning needs, many of us attending this training for the first time. I learnt a lot and took away a lot from the experience. |
Sellafield Ltd
Absolutely first class from start to finish
| The whole process, from initial inquiry, through the booking with Darren, all the way to the tuition to our party of delegates, was absolutely first class. We all found Momcilo’s tuition to be a great experience. |
Portsmouth City Council
Thoroughly satisfied with the whole process
Momcilo captivates his audience, is equally informative as he is charismatic, and he displayed an ability to provide an engaging 8 hour training session in a way I have not seen in my professional career. I was thoroughly satisfied with the whole process, as were each of the delegates who I have spoken to since.
Portsmouth City Council
Tutor made the content applicable and easy to digest
| Momcilo was fantastic, clearly demonstrated his lengthy experience and was able to put it in simple terms so it was applicable and easy to digest. |
Avon And Somerset Constabulary