Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetFeel I gained so much from the course
| I had only basic knowledge of the course content before attending, though the way the course was done by the tutor, I feel I gained so much from the course. The interaction with the whole group was excellent, using examples etc. |
Opito Ltd
Very considerate and adaptable tutor
| Steve was a very knowledgeable and very well prepared tutor. He was very considerate and very adaptable to all of the knowledge levels. |
Total Security Services
Tutor challenged us and boosted confidence
| Fantastic tutor, really challenged us and kept everyone engaged in the virtual classroom setting. Showed care and understanding when I was struggling and gave me the confidence to press on and complete the course. |
WHP Telecoms Ltd
Exceptional tutor
| The whole learning experience was very good from tutor introductions through delivery and participation to final course closure. Momcilo was an exceptional tutor with a wealth of knowledge and understanding and very good at putting this across throughout the two days. |
RMS Ports Limited
Tutor's breadth of knowledge was impressive to say the least
| Momcilo’s was quite frankly excellent. One of the most engaging tutors I have had over my years of experience not only at work but also during my Degrees. His breadth of knowledge was impressive to say the least and his delivery was excellent. What an asset!!! |
RMS Ports Limited
Complex concepts were made clear and accessible
| I recently completed the ISO 9001:2015 online course, and I couldn’t be more impressed with the experience. The course content was thorough, well-organized, and presented in a way that was both engaging and easy to understand. The instructors demonstrated deep expertise in the subject matter, making complex concepts clear and accessible. |
Eastern Airways Ltd