Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

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Useful material to refer to after the course

Very good material to keep and use when the time comes to apply the learning in the workplace.

Sellafield Ltd

Vastly experienced tutor

Kevin has vast experience with health and safety issues in a real world environment. Keith was able to use past experiences and explain how they are intertwined with the ISO 45001 criteria.

SSAIB

Course content can be taken away and applied to my role

The course was very informative and I felt that I could take elements of it away and apply it to my role.

Scottish Power

Extremely helpful course

14th Feb, 2025 | Value Stream Mapping

The course content was extremely helpful from business point of view.

Sentric Safety Group

Exceptional tutor and course content

Course content and both tutors were exceptional.

Pandrol Ltd

Learning from the course proved to be very useful and applicable

Had little knowledge of the core tools before this course but having been involved in an MSA study the week after this course I was able to apply what I’d learnt in the course which proved very useful.

Sellafield Ltd