Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetInteractive and enjoyable
Alan is a great tutor, keeps the sessions interactive and enjoyable. These can often be quite dry subjects but I found myself looking forward to his sessions. |
McLaren Automotive Ltd
Tutor's knowledge is second to none
Very knowledgeable tutor, he is passionate about the subjects he teaches to the delegates. His knowledge without doubt is second to none and he always shows respect to the delegates and understands their needs during the course. He always checks that their is an understanding and is willing to take more time if necessary to those who may need it.
Thames Valley Police
Tutor focused on our particular needs
The tutor was very focused on our needs, providing knowledge in very interesting way. Great ratio of breaks- learning time help to focus. |
Chard Precision Castings
Skills gained will allow me to progress and offer more in my job role
The course allowed me to build on the limited existing knowledge I already had. The tutor was insightful, encouraging engagement through examples and practical activities. The skills gained, will allow me to offer more in my existing role and help me to progress. |
Chard Precision Castings
Virtual format was great, seamless and engaging
This was the first time I’ve attended a course in a virtual classes format, it was great, seamless presentations and delivery, engaging. |
IFRS Foundation
Great tutor, I learnt a lot
The tutor was great in teaching the course – I learnt a lot. |
Intertek