Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying All Reviews

Interactive and enjoyable

Alan is a great tutor, keeps the sessions interactive and enjoyable. These can often be quite dry subjects but I found myself looking forward to his sessions.

McLaren Automotive Ltd

Tutor's knowledge is second to none

Very knowledgeable tutor, he is passionate about the subjects he teaches to the delegates. His knowledge without doubt is second to none and he always shows respect to the delegates and understands their needs during the course. He always checks that their is an understanding and is willing to take more time if necessary to those who may need it.

Thames Valley Police

Tutor focused on our particular needs

The tutor was very focused on our needs, providing knowledge in very interesting way. Great ratio of breaks- learning time help to focus.

Chard Precision Castings

Skills gained will allow me to progress and offer more in my job role

The course allowed me to build on the limited existing knowledge I already had. The tutor was insightful, encouraging engagement through examples and practical activities. The skills gained, will allow me to offer more in my existing role and help me to progress.

Chard Precision Castings

Virtual format was great, seamless and engaging

This was the first time I’ve attended a course in a virtual classes format, it was great, seamless presentations and delivery, engaging.

IFRS Foundation

Great tutor, I learnt a lot

The tutor was great in teaching the course – I learnt a lot.

Intertek

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