Ian, the QHSE Manager from Garda World recently attended an ISO 9001 Lead Auditor course to gain knowledge on auditing ISO 9001:2015, and he is all set to conduct his first audit this week.


What were your training objectives?

I have recently taken over the role of QHSE manager and I attended this course to gain a better understanding of auditing within our company.


What learning did you take from the course?

From day 1 of the course I have gained a wealth of experience. This was my first auditing course and I have gained full confidence of conducting audits myself.


Have you been able to apply anything since the course?

Since attending the course last week I have gained confidence in myself to conduct audits. I have already started to plan for my first audit this week and have sent off the audit plan this morning.


How was the tutor?

The tutor, Dave, was fantastic – his knowledge was unbelievable. He had a great style of teaching in an understandable way – this clicked with me from day 1.


What was the venue like?

Great service was received throughout the week, along with unlimited tea/coffee and biscuits/cakes provided all day. Lunch was great and was always on time. My commute was around 40 minutes and was made to feel welcome when I arrived a bit earlier to avoid the morning traffic in Exeter, parking was great too!


Any advice to delegates?

For any auditing courses book with Bywater!


Would you recommend Bywater?

Yes – I have already recommended Bywater to a friend and he will be in touch shortly!