About Us

Many contribute to approval bodies and technical committees that shape the development of international standards, such as ISO 9001, ISO 14001 and ISO 18404. Alongside their technical expertise, they are experienced trainers who focus on what matters most to delegates – providing clear and engaging teaching that brings complex subjects to life, instilling understanding and confidence in students for real-world application.

At Bywater, all tutors are supported through ongoing professional development, structured performance reviews, and access to the latest training materials, methodologies and best practice teaching techniques, ensuring consistently high standards of delivery.

We run courses that are approved by professional bodies including the CQI and IRCA, ISEP (Institute of Sustainability and Environmental Professionals), the Royal Statistical Society and IOSH (Institution of Occupational Health and Safety).

Attaining and maintaining certification for our training courses demands compliance with stringent requirements on the content and delivery of our courses, administration, knowledge and expertise of our tutors, and a commitment to continuous improvement in every aspect of our business and the customer experience.

This is in contrast to certification bodies governed by ISO 17021 Conformity Assessment Requirements, which are restricted to providing training based on generic information rather than client-specific solutions.

Our tailored approach can include holding conversations and providing advice around company-specific issues, incorporating customers’ own documentation and procedures within the training materials, or creating a bespoke course to meet training requirements.