Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery helpful group exercises
I started the course with absolutely no knowledge of ISO 50001, but after about 90 minutes we had our first group exercise, which demonstrated to me just how much I had already learned in a short period of time. We had several of these group tasks which enabled us to apply our learnings in situations which accurately reflected real audit scenarios.
Hammerson Plc
Learning gained will add value to my clients
The course provided a framework and clarity to my experience which will add value to my clients.
Phoenix Eom Ltd
Tutor made the course relaxed and engaging
The tutor explained things really well and made it relaxed and engaging which is not an easy thing to do virtually.
Kersia Group
Course content was well-explained and well put together
The course content was very well put together and explained very well. Felt at ease asking questions and they were explained fully.
Vision Rt Ltd.
One of the best presented training courses I have attended
The tutor was knowledgeable and interested in the subject and therefore able to keep all the attendees interested and motivated throughout the course. One of the best presented training courses I have attended.
DVSA (Driver & Vehicle Standards Agency)
Possibly the best tutor I've ever had
The tutor was possibly the best tutor I’ve had for any course. She was extremely engaging and friendly and clearly had an immense knowledge of Environmental Management Systems, yet explained everything extremely clearly.
Edf Energy Limited