Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetImpressed by the tutor's handling of the virtual classroom
The tutor took into account the remote learning and all the intricacy it involves, and made it a much easier time than I expected it to be without the face to face that I’m used too.
Truck Lite Europe Ltd
Learning was made relevant to our company specifically
David was engaging, he brought the learning to life with examples and was accommodating of our request to use in-company examples to ensure the learning was relevant to our company specifically.
Ancala Water Services
Insightful tutor
Momcilo was awesome, his insight and passion for ISO 9001 really helped with the understanding.
JW Suckling Transport Limited
Great presentation style
Brilliant course facilitator whose presentation style was really good and who had experienced our Forensic World as well.
Metropolitan Police Service
Tutor ensured everyone was involved and understood the content
Momcilo presented the course really well and made it enjoyable. Very knowledgeable about the subject and made sure everyone was involved and understood the content.
Customslink Ltd
Much more interactive and engaging than expected
Hadn’t expected an online 2 day course to remain engaging and interactive.
Leidos Innovations UK Ltd