Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetProvided a good foundation to build on
| The course provided a good foundation to build on as I move into a new role. |
APIS Assay Technologies Ltd
Have always found Bywater's training to be stimulating and educational
| It’s important to be confident that the training received can be successfully applied, within the specific activity, in this case Internal Auditing. I have always found Bywater training to be stimulating and educational. It’s good to see the standard of Bywater training has been maintained. |
Assystem Energy & Infrastructure
Tutor was excellent at explaining the course content
| Having no idea what to expect, Alan made the course comfortable and was excellent at explaining questions asked and the course content. |
Switch Mobility Limited
Will definitely be sending other members on the course
| The presentation from the tutor and his delivery, getting everyone within the virtual classroom involved, was fantastic. Great course, well recommended to other business colleagues and I will be definitely sending other members on the course based on my experience. |
McKay Training
Course was run very efficiently
| The tutor enabled the course to run very efficiently and kept all delegates engaged for the full 2 days. |
Prestige Pipelaying Jv Ltd
Gave a good incite into lead auditing that I will take with me
The tutor presented very well and knowledge was very informative with good explanations and experiences. The course gave a good incite to Lead Auditing of which I will take with me.
Walki Ltd