EFQM Excellence Model Training Courses

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The European Foundation for Quality Management (EFQM) Excellence Model is a well-established framework introduced in 1992 for assessing organisations for the European Quality Award. The holistic framework can take stock of your organisation’s current practices, strengths and areas requiring improvements.

Bywater offers a range of training courses to meet client needs in Organisational Excellence and productivity. We deliver a number of EFQM Licensed dedicated courses through our EFQM Licensed training partner, Services Limited.

Dedicated Training

Our licenced EFQM Internal Assessment Training Course and Leading Your Excellence Journey Course are available on a dedicated basis at your premises, at a venue of your choice or online. Please view the course descriptions below or select the following link to request a quote.

Consultancy

We can provide further support with our Consultancy Services which assist companies in all industry sectors.

Choose your EFQM Excellence Model course

EFQM Internal Assessment Training Course | 3 days

EFQM Licensed course designed to help you help your organisations plan, manage and support an internal improvement process.
Prepares individuals to complete an internal assessment of their organisation
Delegates will benefit from one-to-one coaching and feedback throughout the training

Course Details

EFQM Leading Your Excellence Journey | 1 day

EFQM Licensed course is designed for leaders who want to inspire, lead, drive and support organisational excellence
Understand the basics of the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts
Use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified

Course Details

Customer reviews

Impressed by the contentThe practical workshops really helped to apply what we had learned during the course. I was impressed by how the content enabled and empowered us to apply the knowledge to real-world auditing scenarios.

Endomagnetics Ltd|23rd May, 2022

Tutor was invaluableThe tutor provided a significant amount of advice around application of the course content and auditing principles. He was invaluable with guidance around how to approach the exam questions - structure, marks, etc.

M&G Plc|23rd May, 2022

The whole course was very interactiveThe whole course was very interactive. The tutor was excellent and made us use our materials well, explained everything very clearly, and made us think outside the box. I really enjoyed this course as he conducted this extremely well.

Merton Civic Centre|23rd May, 2022

Really enjoyed the courseI really enjoyed the course. The tutor is clearly experienced & knowledgeable, has an easy manner, and presented the material well.

Filton Systems Engineering Ltd|20th May, 2022

I have been on many training courses and this will be one to rememberTutor demonstrated real life circumstances and showed us how to cope with various situations using role play. I have been on many training courses and this will be one to remember.

Align JV|20th May, 2022

Tutor was very good at letting us ask questionsI was concerned coming from a financial background, not quality, but the tutor was very good at letting us ask questions. He was a very good teacher.

Janspeed Technologies Limited|20th May, 2022

The course was greatThe course was great. The Tutor was amazing and very helpful. He was very professional.

Bureau Veritas|19th May, 2022

Tutor made me feel confidentThe tutor was excellent. He presented the course in a way that was easy to follow. He made me feel confident. I came away from the course feeling elated. He took his time and did not rush anything, answered all...

Saint Gobain Weber|19th May, 2022

Plenty for me to take away and put into practiceWasn't sure how relevant it would be to my day to day job but there was plenty for me to take away and put into practice.

Stork Technical Services UK Ltd|19th May, 2022

Tutor gave real world advice as well as the curated informationThe Tutor was very knowledgeable, but also approachable & friendly, giving real world advice as well as the curated information.

MAC Surfacing Ltd|18th May, 2022

I now feel confident applying what was presented during the courseI needed a refresher course on the expectations of the Internal Auditor function within the QMS. This course ticked all the boxes and totally met my expectations - I now feel confident applying what was presented during the course.

Blake Contractors Ltd|18th May, 2022

Tutor was able to keep our level of participation and engagement highEven though the course was virtual our tutor was able to keep our level of participation and engagement high with the right level of breaks and workshops. I wasn't expecting that I would take so much out of the course.

Saint Gobain Weber|18th May, 2022

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Choose your EFQM Excellence Model course

EFQM Internal Assessment Training Course | 3 days

EFQM Leading Your Excellence Journey | 1 day

Customer reviews

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