CPDEquivalent to 21 hours
CERTIFICATESAll delegates will receive a certificate on completion.
The course prepares individuals to complete an internal assessment of their organisation. This training will help create the internal capability and skills to run a self-assessment programme for your organisation. Participants will benefit from a one-to-one coaching and feedback throughout the training.
During the course, participants will get to practice using a number of tools, from simple self-assessments to a full Award simulation. After the course, they will be able to decide which tools are best suited to supporting their organisation and how to get started.
Bywater offers EFQM Licensed courses provided by its partner, Services Limited, who are EFQM Licensed trainers.
- The EFQM Excellence Model
- Fundamental Concepts
- The Value and different options of internal assessment
- Planning and conducting internal assessment
- Prioritising and planning improvements
- Quality Managers or those responsible for Excellence within the organisation
- HSE Managers
- Managers, supervisors and staff involved, or likely to be involved, in internal review and evaluation of organisational structure, functions or activities
- Risk and compliance managers
- Operations, HR, Finance Managers and Internal Audit
- Other management and staff who have an interest in performance, efficiency and effectiveness
- Understand the EFQM Excellence Model, its use and applicability
- Appreciate the need for, context and conduct of, self-assessment against the EFQM Excellence Model
- Apply self-assessment appropriately within an organisation
- Select and apply appropriate self-assessment tools and approaches
- Build experience of application
RAF Odiham|1st Aug, 2022
RAF Odiham|29th Jul, 2022
14th Mar, 2022
Northern Ireland Water|4th Feb, 2022
Inmarsat|3rd Feb, 2022
David Brown Santasalo UK Ltd|25th Jan, 2022
Spectrum Community Health Cic|10th Jan, 2022
Spectrum Community Health Cic|5th Jan, 2022
Animal and Plant Health Agency (APHA)|18th Dec, 2021
Inmarsat|29th Nov, 2021
TRB Limited|5th Nov, 2021
Avery UK|3rd Nov, 2021