At Bywater we recognise that there is no one way to manage a contract since virtually every contract and the organisational context in which a contract has been established are usually different.
Our extensive experience in supporting clients to improve their Contract Management capability, often beginning with our other Contract Management training courses, has frequently led to them identifying the need for in-depth focus on specific aspects of the way they manage their contracts.
These intensive (usually 1 day) in-house Advanced Contract Management Workshops are tailored to enable the exploration and addressing of client specific contract management challenges or improvement ambitions, leading to improved contract performance and value delivery.
Our clients experience a range of outcomes from this type of approach, both at the organisational and individual level, depending upon the client specific focus for each workshop. These have included:
- Improved contract performance across a range of measurable parameters such as quality of products and service, on-time delivery, sustainability / social value, and innovation.
- Measurable contract cost reduction and increased value for money.
- Visibly enhanced professionalism in managing relationships with suppliers, contributing to enhanced ‘customer of choice’ status.
- Staff confidence and motivation to contribute, influence and lead in all phases of the contract management lifecycle with contract stakeholders.
- Improved management of contractual risk and business continuity
- Building common organisational understanding and approaches to Contract Management.
- Enhanced priority given to contract management by management and staff to deliver strategic objectives.
- Capability enhancement of an internal “Contract Management Centre of Excellence” and “Contract Management Peer Support Network”
We like to work closely with each client to understand your particular contract management challenges and ambitions to agree the focus for the workshop. Typically the areas of focus are from any combination of the following:
- Contract performance management
- Development of performance management frameworks
- Contract cost reduction and value delivery
- Contract management process development and improvement
- Managing contractual relationships
- Managing contract stakeholders
- Contract risk management
- Developing the legal contract with internal stakeholders
- Developing contract management strategy, policy and guidance
- Development of essential skills (eg. influencing, performance management, negotiation) for contract managers
These workshops (and subsequent activities) can take a variety of formats, facilitated by our experienced contract management consultants, aimed at addressing your specific priorities. Typically they involve elements of:
- Conceptual understanding – development of an in-depth understanding of good contract management practice related to the topics of focus. This provides delegates with a framework for analysis and action planning.
- Situational analysis – building a common understanding of the organisation or function’s current contract management issue / situation using proven analytical tools. This helps define the problem accurately.
- Problem solving – exploration and investigation of the issues identified in the situational analysis using interactive tools and techniques
- Breakthrough / Action planning – focused on implementing appropriate solutions to the contract management issues identified during problem solving
- Follow-up – review of the effectiveness of the action plan implementation and refinement to ensure continuous improvement.
- Whilst one day workshops are often the best format, we sometimes recommend clients take alternative approaches such as action learning or coaching to address certain challenges.
Who Should Attend
In our experience attendees of these workshops may include focused groups of contract managers, other contract stakeholders and sometimes contractor personnel.
Typical examples of attendees at our advanced workshops include:
- Organisational or functional teams of contract managers involved in managing similar types of contracts, where there are opportunities for process improvement, standardisation and sharing of good practice
- Cross functional groups of contract managers, procurement, operational management and other contract stakeholders where there are opportunities to improve internal collaboration towards contract performance improvement
- Cross-organisational groups of contracts managers, procurement, operational management, other contract stakeholders and contractor personnel where there are collaborative and relationship building opportunities for contract performance improvement.